WHAT HAPPENS IN THE ORDER PROCESS?
Choose your invitations and other stationery from our store, along with envelope calligraphy, save the dates and an invitation sample if you so choose. Select which items you require (invitation, RSVP, details) and the price bracket that applies to your guest number (for example if you want to order 90 invites, in the Guest Number dropdown menu select 75-99). Then choose colours, enter the exact number you wish to order in the Quantity box, add to your cart and head to the checkout!
WHAT HAPPENS NEXT?
You'll receive an order & payment confirmation, then one of the lovely reps at White Letter will get in touch via email to organise design proofs (draft layouts of your invitations), which you will make changes to if needed and then approve for printing. You get up to 3 proofs free of charge, and additional proofs will incur an extra fee. This process can take 24 hours if you're happy with the initial proof and everything is ready to go, otherwise we might spend a few days emailing to get the layout just right. Also, during busy periods this may be drawn out a little longer. Please note that your invites will be created according to the templates pictured – if you prefer a different layout, then a custom suite may be your best option.
TIME FROM CHECKOUT TO MAILBOX
If you select express postage at the checkout, we will aim to have your initial design proofs to you within 2-3 days. Then, dependent on whether you approve the initial proof or require further drafting, it will take 5-10 days for your order to be printed and ready for pickup or postage. Your order will then arrive between 1-3 days for most of Australia, or 3-10 days for regular post.
But if you are prepared and have lots of time before your wedding, it is usually better to take time to make sure you are happy with the final product. It's your special day, after all!